Sagem X6-2 Manuel d'utilisateur télécharger pdf (Page 55)

Troubleshooting 55

No call connection

Check that the number you have dialled is correct.

If the letter R is displayed on the top right corner of the screen, without any network name displayed, only emergency

services can be called.

Check the status of your credit.

Check that the SIM Card you are using offers the service you are requesting; check if its validity has not expired.

Check and deactivate the outgoing calls restriction when necessary.

The network could be saturated. Try later.

If the problem persists, please contact your Technical Helpdesk.

No receiving calls

Try to make a call in order to check that the phone and the network are operational.

Check and deactivate the permanent call forwarding (permanent call forwarding icon displayed on the screen).

Check and deactivate the incoming calls restriction when necessary.

If the problem persists, please contact your Technical Helpdesk.

Quality reception when calling

Avoid placing your fingers on the top of the phone, where the aerial is integrated: the phone will have to use full strength to

establish a quality transmission.

Impossible to send message

Check that the message centre number is correctly entered.

To do so, please select the menu

Messages

, select

Options

, select

MSG centre n°

and check the number entered.

Please contact your network provider to get this number.

No voicemail

Check that your subscription does offer this service.

Program the call to be forwarded to voicemail using the information provided by the operator.

Try to make a call to check that phone and network are operational.

Check if the voicemail number is properly configured. To do so, go to the

Settings

Calls

menu, select

Voicemail

and

check the number. Otherwise, enter your operator’s voicemail number.

Operator name does not appear on screen

Go into the

Settings

menu, select

Networks

, then

Selection

. Wait until the operator appears, select it and validate.

If the Operator logo is present (depending on model), activate the display (

Settings/Display/Operator logo

How can I increase the efficiency of my phone?

Activate the eco mode (see

Settings/Display/ Energy saving

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Sagem X6-2 Manuel d'utilisateur Page 55

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Produits connexes et manuels pour Téléphones mobiles Sagem X6-2