Sagem myC-1 Informations techniques télécharger pdf (Page 20)

 Site Technical Documentation - GSM 900/1800 - Serie 3000

Ref. SCT U38 SSC DTS 0016 - Index A – May 6, 200429/03/01 Page 3-12

CHAPTER 3 - SYMPTOMS

3.1 GENERAL

After you have received the customer return sheet (Proc Sheet 3 02), carry out the troubleshooting

procedure.

This chapter will help you to identify the defective element(s), using the troubleshooting table.

It contains flow charts broken down by fault type. Each flow chart describes the procedure to be

followed and contains cross references to tests or maintenance.

The conclusion of each troubleshooting procedure is :

• Return to SAGEM =The Return to the SAGEM centre can concern either the card, or the

radiotelephone according to instructions given to the Centres of repair.

• Delivery to the customer

These flow charts should be followed in full. After a reference to

a removal/replacement sheet or to a test to be carried out, you

should return to the initial flow chart and continue the search

until reaching a final conclusion.

Visual test :

• Glass state

• Keypad state (elastomer, inscription)

• Connector state (battery, SIM)

• Plug and position of battery

• SIM card position

• Oxidation

Standard test :

• Display test : Hot Line menu

• Contrast control

• All keypad keys test (check bips keys)

• Audio and radio test

• Battery charge test

• Consumption of mobile in off state

• Vibrating device test : Hot Line menu

• Charger test

• Real call with a operator SIM card

Default

confirmed?

Visual test

Standard test

Software inspection - Update

Customer fault verification

Delivery to

customer

Return to

Sagem

Repairing => symptom sheet

Default

found ?

Yes

Mobile

OK?

Default

> Level 2 ?

Return to

Sagem

Yes

> 1 return

no found ?

Yes

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Sagem myC-1 Informations techniques Page 20

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